vicbrenner store policies

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SHIPPING IS FREE!

All coins shipped in the U.S. are shipped for free! You're buying the coin, not the shipping.

Shipments to Canada will be 1st Class International @ our standard shipping rate of $3.79 plus insurance charges if needed. Shipments to ALL OTHER COUNTRIES WILL BE INSURED, SHIPPED REGISTERED MAIL FOR A FLAT FEE OF $20.00.

INSURANCE IS FREE!

We ship USPS First Class. We provide tracking numbers and monitor shipments door-to-door. Insurance on all orders is provided by vicbrenner coins.

SHIPPED QUICKLY

You won't wait long for your coins. Most personal check and eCheck orders are processed and shipped immediately. PayPal orders are shipped immediately. Until we get to know you, we may reserve the right to hold your first shipment until your personal check clears. Items normally take 3 to 5 business days to arrive within continental US.

QUALITY PACKING

To avoid damage in transit, your vicbrenner coins are carefully and professionally packed with new, top quality packaging materials. Most items mailed via United States Postal Service First Class or USPS Priority.

VARIETY OF PAYMENT TYPES ACCEPTED

We prefer money orders and personal checks. We also accept PayPal for your convenience. We ship paid orders on Monday, Wednesday and Friday. Please remit within 7 days of ordering unless other payment arrangements are made.

RETURN POLICY

You need time to look over your new coins. We offer a no hassle, 100% SATISFACTION GUARANTEED POLICY. If not satisfid please return within our required seven day period. Buyer pays return shipping charges. Refund is immediate and is for merchandise AND your initial shipping and handling charges! Any returned Item(s) must be unaltered from original sale condition Any returned coin(s) must remain in their original container, unopened. If removed from the holder it's considered a final sale unless you receive advance permission from us. Please do not hesitate to contact us with any issues or questions. Our email is: vicbrennerorders@earthlink.net

CUSTOMER SERVICE

CUSTOMER SATISFACTION IS 100% GUARANTEED. We have built a loyal customer following by implementing an old-fashioned approach to our business. If you have an issue, we resolve it.

For personal attention you're always welcome to contact us via email at vicbrennerorders@earthlink.net or call us anytime 614 570-4670.

SPECIAL ORDERS WELCOME. SEND US YOUR WANT LIST TODAY!

Take advantage of our dealer network and our exposure to large national coin shows. If you have specific hard-to-find coins that your searching for, we can most likely help. Just send your want list of coins to vicbrennerorders@earthlink.net and we'll contact you. There is no obligation and all return privileges apply to these special orders.

LAYAWAY PROGRAM

Need more time to pay off a large order? Our layaway plan has no finance charges. 30% down and 60 days to pay. Order must be $300.00 or more to qualify for free layaway.

Happy collecting, let me know if we can help, and thank you for your continued business,

'VIC'

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SHIPPING IS FREE!

Mike Beard